Rental Policies

SWS Boatworks

General Information

We do not trailer boats or jet skis to any other lake; our rentals are only on Lake Rosseau, Lake Joe and Lake Muskoka.

HST and gasoline are not included in the rental rates.

Day rental bookings open up 2 week before the rental date.

The necessary safety equipment is included in rental (paddle, lifejackets, safety kit, etc.)

A deposit of 25% and credit card number are needed to book reservation and confirm the reservation.

Renter and any drivers must have a valid Pleasure Craft Operators Card with them.

Minimum rental age is 18, with a valid driver’s license and Pleasure Craft Card. Changes to reservations (extending or upgrading) may be made at any time prior to starting date, subject to availability.

In the case of mechanical damage that might make the availability of a boat rental impossible, SWS Boatworks reserves the right to switch your reservation to another boat that is available that you and the customer agrees to, or to cancel the reservation without penalty.

Our service department is available to do service calls when any issues with the boat or jet ski arise throughout the rental. For anything that is by fault of the renter (eg. dead battery, out of gas) we will charge renter our service rate to do the service call.

Any tickets for violations while on the water are the responsibility of the renter.

Pick Up and Return Policy

Daily rentals are from 9am to 5pm and have to be picked up and dropped off at our Minett location.

Weekly rentals are for 7 days (6 nights), starting at 9am on day one and finishing at 5pm on day 7. Additional days can be added to the weekly rate at a prorated daily rate (based on the weekly rate.)

Delivery is available depending on our availability and the rental location. There is an extra charge for this.

A late fee of $100.00 per half hour will be charged for late drop off by customer.

A preauthorized damage deposit of $2500 for a Jet Ski and $5000 for a boat must be processed at rental pick up.

At the start of the rental, a staff member will go through the basic operation of the vessel and confirm with the renter the condition of the boat. If any equipment is damaged or lost upon return, the renter is responsible for any repair or replacement. The renter is responsible for all damages that occur while the boat is in your possession, including when the boat is tied up. All repairs will be done by our service department.

Cancellations

Deposit is refundable on cancellations of long-term rentals (1 week or more) with 30 days notice. Less than 30 days the deposit is non-refundable.

Deposit is refundable on cancellations of short-term rentals (less then 1 week) with 48 hours notice. Less than 48 hours the deposit is non-refundable.

No refund is given due to weather conditions (rain, high winds, etc.) at the time of or during a rental period. SWS Boatworks cannot be held responsible for weather conditions or weather condition issues.

COVID Procedures

Please arrive 15 minutes before your rental begins.

Please have only 1 person in your party come to pick up the vessel.

Please wear a mask during the entire rental process. Once the operation instructions are finished our employee will leave and then your party can come and load onto your vessel.

When your rental is finished, please have 1 person bring the boat back to the gas dock. We will gas, clean and check your boat before your transaction is complete.

The vessels will be fully cleaned and sanitized before and after each rental.

Marinas

Three full-service marinas in Minett and Port Carling with access to all of Muskoka’s big lakes.

Service

Our experienced and skilled team of technicians offer expert service at all of our Boatworks locations.

Ski School

For more than 50 years, SWS has introduced thrill seekers to the exciting world of watersports.